Shipping Policy

ORDER PROCESSING AND SHIPPING SCHEDULE

When you place an order on our website, we will process it according to the following schedule:

Order Cutoff Time: 6:00 PM (Eastern Standard Time)

Order Processing Time: 1-3 Days (Monday – Friday)

Shipping Time: 7-15 Days (Monday – Friday)

Standard Shipping Cost: $6.99 per order

Delivery Locations in the United States.

ORDER CONFIRMATION

After placing your order, you will receive an email with your order number and shipping details. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notify you via email when your order has been shipped.

SHIPPING SERVICE NAME

Customer orders are shipped via USPS

DELAYS MAY OCCUR

Please note that delivery times may occasionally be extended by our carriers due to circumstances beyond our control such as weather, natural disasters, political events. If this occurs and you are concerned about the date of receipt of your order, please check your tracking number or contact us.

DAMAGES

Please inspect your order upon receipt and contact us immediately if the product is defective, damaged or if you have received the wrong product, so that we can assess the issue and resolve it. Please retain all packaging materials and damaged goods in case of a claim.

ERROR IN RECEIVING INFORMATION

In the event that your order has been shipped and you discover that the delivery address is incorrect, please contact us immediately so that we can handle it as soon as possible. However, in many cases where an order is lost or misplaced, we will not be held responsible.

Therefore, we strongly encourage you to check your payment and shipping information carefully before placing an order, because once we have processed and shipped your order, we are unable to cancel or make any changes to your order.

LOST OR DAMAGED PACKAGE

If your package is reported as delivered but you have not received it, please:

– Verify the delivery address.

– Check all possible location transactions in your residence.

– Ask a neighbor or family member if they will accept the package.

– Contact the courier and provide the tracking number for collection.

If your package is officially declared lost, please contact us immediately and provide the order number.

CONTACT US

Phone number: +1 325-603-9780

Email: [email protected]

Working hours: 8am – 6pm (from Monday to Friday)